FAQ & Help
Your questions answered—browse our FAQs or contact us for more assistance.
General
What is FFLAssist?
FFLAssist is a cloud-based compliance and business management platform built with Microsoft Business Central and specifically for Federal Firearms License (FFL) holders. It also helps dealers streamline inventory, sales, and customer records while staying audit-ready. The software automates compliance tasks as well as essential ERP features so you can focus on running your business.
How does FFLAssist help with ATF compliance?
The platform automatically manages your A&D records, sales logs, and reporting requirements. It reduces manual errors that often lead to violations during inspections. With built-in compliance tools, you stay aligned with ATF regulations effortlessly.
Can I use FFLAssist for multiple locations?
Yes, FFLAssist is designed to handle single-store operations as well as multi-location businesses. You can track sales, inventory, and compliance records across all stores in one platform. This ensures consistent reporting and control.
Is my data secure with FFLAssist?
Absolutely! FFLAssist is hosted in secure, U.S.-based cloud servers with multi-factor authentication and nightly backups. Your sensitive business and compliance data remain protected at all times. Security and reliability are our top priorities.
Do I need technical expertise to use FFLAssist?
Not at all. The platform is designed to be user-friendly for firearms dealers of all sizes. Setup and onboarding are simple, with guided support available. Plus, you can consult experts if you need hands-on help.
Platform
Do I need QuickBooks or another accounting tool?
No — FFLAssist includes an ERP backbone and posts accounting entries automatically. You can integrate with external accounting tools or allow your CPA remote access when needed.
How do ATF backups work?
Daily automated backups export ATF-formatted records and store them securely with immutable retention. Exports are audit-ready and retrievable by admins.
Can multiple staff use the system simultaneously?
Yes. Role-based access (Admin vs Staff) supports concurrent users, with activity logs and restricted permissions for sensitive actions.
What payment processors are supported?
FFLAssist integrates with common payment gateways used for retail and gun show sales. We also support card reader workflows in kiosk mode; contact us for a checklist of certified processors.
Does it work at gun shows or offline?
Yes. Use kiosk/tablet mode with Wi-Fi at events; the system supports offline capture and syncs when a connection is restored (confirm feature availability per plan).
Subscription
What do I need to get started with FFLAssist?
To begin, you’ll need a laptop, tablet, or desktop computer with internet access, along with a subscription to FFLAssist. Our team is here to help with any setup questions.
Can I use FFLAssist for gun shows and events?
Yes, FFLAssist is ideal for gun shows. You only need a laptop or tablet, a credit card reader, and the event’s Wi-Fi to process transactions and update records on-site.
Is there a training program to help me get familiar with FFLAssist?
Absolutely! We offer tutorials, video guides, and live training sessions to ensure you’re confident using FFLAssist and all its features.
What devices and software do I need to use FFLAssist?
FFLAssist is cloud-based and works on most modern devices, including laptops, tablets, and desktops. It’s compatible with popular browsers like Google Chrome, Firefox, and Safari.
What devices and software do I need to use FFLAssist?
FFLAssist is cloud-based and works on most modern devices, including laptops, tablets, and desktops. It’s compatible with popular browsers like Google Chrome, Firefox, and Safari.